+252 615 213 230 Wadajir District, Mogadishu. info@kaabejobs.so

Data Analysis/ Knowledge Management & Communications Officer – Baidoa.

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Job Description:


Position Title: Data Analysis/ Knowledge Management & Communications Officer

Duty station: Baidoa (With Travels to Mogadishu)

Position Status Full-time,

Data Analysis/ Knowledge Management & Communications

Mercy Corps is a leading global organization powered by the belief that a better world is

possible. In disaster, in hardship, in more than 40 countries around the world, we partner

to put bold solutions into action — helping people triumph over adversity and build

stronger communities from within. Now, and for the future.

Program / Department Summary

Mercy Corps has been present in Somalia since 2005, responding to emergency needs

stemming from conflict and displacement, while continuing work to build more resilient,

peaceful, and productive communities in Puntland, Somaliland, Banadir, South West

State, Hirshabelle, Galmudug and Jubaland. Mercy Corps Somalia also collaborates with

Mercy Corps teams and partners in neighbouring countries to implement multi-country

and cross-border programs. Working with a diverse base of donors that includes the

USAID/OFDA, GIZ, UNHCR, ECHO, WFP, SSF, EAC, LDS and other foundations and

institutional donors, Mercy Corps empowers people to recover from crisis, build better

lives and transform their communities for good. We work closely with the private sector,

civil society and governance structures at local and national levels to facilitate change

and ensure that opportunities are inclusive of all Somalis.

The international community has awoken to the reality that the traditional aid

architecture is largely incapable of delivering solutions to today’s humanitarian crises

and that new ways of working are required. Yet the “how” of action that will drive

lasting results for peace and wellbeing in protracted crisis contexts like Somalia has

remained largely elusive. The Baidoa Resilience Partnership, launched in 2018 by

USAID, positioned USAID as thought leaders in this space, promoting resilience as a

collective imperative that transcends traditional funding, program, and sector siloes to

advance pragmatic solutions to the world’s most pernicious challenges.

Mercy Corps is seeking foData Analysis/ Knowledge Management & Communications

Officer for Somalia Resilience Learning Activity (RLA), a two-year opportunity

funded by USAID. As a largely autonomous component of a larger regional learning

award lead by ACDI/VOCA, the Somalia RLA is designed to leverage USAID’s

previous investments in the Baidoa Resilience Partnership to advance collaboration,

learning, and adapting (CLA) across actors and funding streams for sustained

reductions in humanitarian need. Through the Somalia RLA, Mercy Corps will work

closely with USAID, implementing partners, and other stakeholders to collectively

analyze what they do and how they do it, surfacing findings to enable the replication

and amplification of promising practices within and beyond Baidoa, enhancing

USAID and other donor’s return on investment in Somalia.

General Position Summary

Data Analysis/ Knowledge Management & Communications Officer will manage the

program-level M&E plan for the Somalia-component of the RLA. S/he will work with

USAID/ACDI VOCCA to identify innovative ways to identify and capture program

outcomes and impact, including the replication of promising practices outside the

immediate program area of Bay/Bakool. S/he will be responsible data collection through

program monitoring to informs decision-making and adaptive management. s/he will

also be responbsie for identificatin and promotion of innovative solutions to capture,

maintenance, and communication of knowledge between partners.S/he will promote

promising practices beyond Bay/Bakool through media platforms and other channels;

amplify the visibility of the Somalia Resilience Platform through media and other

channels. S/he will support in the coordination, design, and delivery of meetings,

workshops, learning events.

Essential Job Responsibilities:

Project Monitoring and Evaluation

Manage the program-level M&E plan for the Somalia-component of the RLA;

work with USAID & ACDI/VOCCAto identify innovative ways to identify and

capture program outcomes and impact, including the replication of promising

practices outside the immediate program area of Bay/Bakool.

Work with core team to ensure data collected through program monitoring

informs decision-making and adaptive management of the Activity.

Identify and promote innovative solutions for improving the capture,

maintenance, and communication of knowledge between partners.

Contribute to designing & development of tools for capturing data and

conducting complex analysis

Promote promising practices beyond Bay/Bakool through media platforms and

other channels.

Provide support in the coordination, design, and delivery of meetings,

workshops, learning events, etc.

Participate on survey design, questionnaires and ODK applications to collect,

store and analyze data collected

Implement routine data quality spot check field visits to check the accuracy of

reported data and the correct use of data collection tools.

Review project and other partners reports by extracting and synthesizing

performance data and use the same undertake further analysis.

Communication and knowledge management

Serve as the program knowledge management focal point in coordination with

PM & MEAL Manager. He/she will be working closely and in collaboration with

all partners in the promotion and dissemination of advocacy materials relating to

the Program objectives ;

Development/production of communication and advocacy instruments and

materials for creating visibility of the program and organize awareness-raising

campaigns, including briefing materials and press releases as and when required by

the program in coordination with the PM and MEAL Manger;

Conducting communications needs assessments for RLA program to design

effective communication strategies;

Promotion and maintenance of public information campaigns on program

activities under the supervision of the PM and MEAL Manager ;

Facilitate the project team to document lessons learned through case studies and

other methods such as most significant change

Coordination, identification, development and dissemination of knowledge

products and lessons learned;

Amplify the visibility of the Somalia Resilience Platform through media and other


Timely and effective responses to inquiries for public information materials.

Liaise with project partners, key project staff, and local service providers to build

a strong bridge for the exchange of information and incorporate the project’s

learning, results and findings into the overall communications and outreach

activities of the project.


Ensure close communication with operational support structures to ensure

efficient support for the assessment and strategy process.

Coordinate with program, finance, and administration staff for troubleshooting

and problem solving.


As part of our commitment to organizational learning and in support of our

understanding that learning organizations are more effective, efficient and relevant

to the communities they serve, we expect all team members to commit 5% of their

time to learning activities that benefit Mercy Corps as well as themselves.


Mercy Corps team members are expected to support all efforts towards

accountability, specifically

to our partners and to international standards guiding international relief and

development work, while actively engaging participant communities as equal

partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility



Reports Directly To: Directly to the RLA Team leader/managerand Indirectly to the

Director of Programs (Somalia).

Works Directly With: RLA Manger, MEAL manager/communications, ACDI/VOCCA

Knowledge and Experience

Bachelor’s degree or equivalent in relevant field.

Minimum of 3 years’ experience working in relief/development programming.

Demonstrated experience in determining appropriate KM processes, products,

and ICT enabled platforms.

Demonstrated systems thinker; familiarity with the concepts of CLA/SLI.

Ability to gain consensus and cooperation from individuals or groups– over

whom there is no direct authority–to accomplish collective objectives and program


Ability to use computer systems and effectively organize information on internal

and external sites, cloud-based systems and social media.

Strong roots and networks in South West State and intimate understanding of the

political economy.

Excellent communication skills in English and Somali

Success Factors

A successful candidate will have the capacity to undertake complex research, carryout

detailed analysis using varied tools and software. S/he should have strong writing skills

to articulate complex ideas to wide range of audience, build and manage relationships

with different stakeholders, and lead collaborative design processes. S/he takes initiative

for coordinating and planning tasks and work plans and is equally comfortable and

capable of working independently and as part of a team. The Livestock Market

Assessment Officer will have the ability to easily forge and maintain professional

relationships with team members, communities and partners. S/he is deeply curious,

with an appetite for learning and takes responsibility for keeping him/herself up-to-date

on research and promising practices, and for engaging with key networks in the

resilience field.

Living Conditions / Environmental Conditions

The position is based in (Baidoa) and it requires up to 5% travel to selected field


Mercy Corps team members represent the agency both during and outside work hours

when deployed in a field posting or on a visit/STA to a field posting. Team members are

expected to conduct themselves in a professional manner and respect local laws, customs

and MC’s policies, procedures, and values at all times and in all in-country venues.

Fostering a diverse and open workplace is an important part of Mercy Corps’ vision.

Mercy Corps is an Equal Opportunity Employer regardless of background. We are

committed to creating an inclusive environment.

Interested and qualified candidates are requested to submit online applications





Only shortlisted candidates will be contacted.


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