Position Title: Data Analysis/ Knowledge Management & Communications Officer
Duty station: Baidoa (With Travels to Mogadishu)
Position Status Full-time,
Data Analysis/ Knowledge Management & Communications
Mercy Corps is a leading global organization powered by the belief that a better world is
possible. In disaster, in hardship, in more than 40 countries around the world, we partner
to put bold solutions into action — helping people triumph over adversity and build
stronger communities from within. Now, and for the future.
Program / Department Summary
Mercy Corps has been present in Somalia since 2005, responding to emergency needs
stemming from conflict and displacement, while continuing work to build more resilient,
peaceful, and productive communities in Puntland, Somaliland, Banadir, South West
State, Hirshabelle, Galmudug and Jubaland. Mercy Corps Somalia also collaborates with
Mercy Corps teams and partners in neighbouring countries to implement multi-country
and cross-border programs. Working with a diverse base of donors that includes the
USAID/OFDA, GIZ, UNHCR, ECHO, WFP, SSF, EAC, LDS and other foundations and
institutional donors, Mercy Corps empowers people to recover from crisis, build better
lives and transform their communities for good. We work closely with the private sector,
civil society and governance structures at local and national levels to facilitate change
and ensure that opportunities are inclusive of all Somalis.
The international community has awoken to the reality that the traditional aid
architecture is largely incapable of delivering solutions to today’s humanitarian crises
and that new ways of working are required. Yet the “how” of action that will drive
lasting results for peace and wellbeing in protracted crisis contexts like Somalia has
remained largely elusive. The Baidoa Resilience Partnership, launched in 2018 by
USAID, positioned USAID as thought leaders in this space, promoting resilience as a
collective imperative that transcends traditional funding, program, and sector siloes to
advance pragmatic solutions to the world’s most pernicious challenges.
Mercy Corps is seeking foData Analysis/ Knowledge Management & Communications
Officer for Somalia Resilience Learning Activity (RLA), a two-year opportunity
funded by USAID. As a largely autonomous component of a larger regional learning
award lead by ACDI/VOCA, the Somalia RLA is designed to leverage USAID’s
previous investments in the Baidoa Resilience Partnership to advance collaboration,
learning, and adapting (CLA) across actors and funding streams for sustained
reductions in humanitarian need. Through the Somalia RLA, Mercy Corps will work
closely with USAID, implementing partners, and other stakeholders to collectively
analyze what they do and how they do it, surfacing findings to enable the replication
and amplification of promising practices within and beyond Baidoa, enhancing
USAID and other donor’s return on investment in Somalia.
General Position Summary
Data Analysis/ Knowledge Management & Communications Officer will manage the
program-level M&E plan for the Somalia-component of the RLA. S/he will work with
USAID/ACDI VOCCA to identify innovative ways to identify and capture program
outcomes and impact, including the replication of promising practices outside the
immediate program area of Bay/Bakool. S/he will be responsible data collection through
program monitoring to informs decision-making and adaptive management. s/he will
also be responbsie for identificatin and promotion of innovative solutions to capture,
maintenance, and communication of knowledge between partners.S/he will promote
promising practices beyond Bay/Bakool through media platforms and other channels;
amplify the visibility of the Somalia Resilience Platform through media and other
channels. S/he will support in the coordination, design, and delivery of meetings,
workshops, learning events.
Essential Job Responsibilities:
Project Monitoring and Evaluation
Manage the program-level M&E plan for the Somalia-component of the RLA;
work with USAID & ACDI/VOCCAto identify innovative ways to identify and
capture program outcomes and impact, including the replication of promising
practices outside the immediate program area of Bay/Bakool.
Work with core team to ensure data collected through program monitoring
informs decision-making and adaptive management of the Activity.
Identify and promote innovative solutions for improving the capture,
maintenance, and communication of knowledge between partners.
Contribute to designing & development of tools for capturing data and
conducting complex analysis
Promote promising practices beyond Bay/Bakool through media platforms and
Provide support in the coordination, design, and delivery of meetings,
workshops, learning events, etc.
Participate on survey design, questionnaires and ODK applications to collect,
store and analyze data collected
Implement routine data quality spot check field visits to check the accuracy of
reported data and the correct use of data collection tools.
Review project and other partners reports by extracting and synthesizing
performance data and use the same undertake further analysis.
Communication and knowledge management
Serve as the program knowledge management focal point in coordination with
PM & MEAL Manager. He/she will be working closely and in collaboration with
all partners in the promotion and dissemination of advocacy materials relating to
the Program objectives ;
Development/production of communication and advocacy instruments and
materials for creating visibility of the program and organize awareness-raising
campaigns, including briefing materials and press releases as and when required by
the program in coordination with the PM and MEAL Manger;
Conducting communications needs assessments for RLA program to design
effective communication strategies;
Promotion and maintenance of public information campaigns on program
activities under the supervision of the PM and MEAL Manager ;
Facilitate the project team to document lessons learned through case studies and
other methods such as most significant change
Coordination, identification, development and dissemination of knowledge
products and lessons learned;
Amplify the visibility of the Somalia Resilience Platform through media and other
Timely and effective responses to inquiries for public information materials.
Liaise with project partners, key project staff, and local service providers to build
a strong bridge for the exchange of information and incorporate the project’s
learning, results and findings into the overall communications and outreach
activities of the project.
PROGRAM SUPPORT OPERATIONS
Ensure close communication with operational support structures to ensure
efficient support for the assessment and strategy process.
Coordinate with program, finance, and administration staff for troubleshooting
and problem solving.
As part of our commitment to organizational learning and in support of our
understanding that learning organizations are more effective, efficient and relevant
to the communities they serve, we expect all team members to commit 5% of their
time to learning activities that benefit Mercy Corps as well as themselves.
ACCOUNTABILITY TO PARTNERS
Mercy Corps team members are expected to support all efforts towards
to our partners and to international standards guiding international relief and
development work, while actively engaging participant communities as equal
partners in the design, monitoring and evaluation of our field projects.
Reports Directly To: Directly to the RLA Team leader/managerand Indirectly to the
Director of Programs (Somalia).
Works Directly With: RLA Manger, MEAL manager/communications, ACDI/VOCCA
Knowledge and Experience
Bachelor’s degree or equivalent in relevant field.
Minimum of 3 years’ experience working in relief/development programming.
Demonstrated experience in determining appropriate KM processes, products,
and ICT enabled platforms.
Demonstrated systems thinker; familiarity with the concepts of CLA/SLI.
Ability to gain consensus and cooperation from individuals or groups– over
whom there is no direct authority–to accomplish collective objectives and program
Ability to use computer systems and effectively organize information on internal
and external sites, cloud-based systems and social media.
Strong roots and networks in South West State and intimate understanding of the
Excellent communication skills in English and Somali
A successful candidate will have the capacity to undertake complex research, carryout
detailed analysis using varied tools and software. S/he should have strong writing skills
to articulate complex ideas to wide range of audience, build and manage relationships
with different stakeholders, and lead collaborative design processes. S/he takes initiative
for coordinating and planning tasks and work plans and is equally comfortable and
capable of working independently and as part of a team. The Livestock Market
Assessment Officer will have the ability to easily forge and maintain professional
relationships with team members, communities and partners. S/he is deeply curious,
with an appetite for learning and takes responsibility for keeping him/herself up-to-date
on research and promising practices, and for engaging with key networks in the
Living Conditions / Environmental Conditions
The position is based in (Baidoa) and it requires up to 5% travel to selected field
Mercy Corps team members represent the agency both during and outside work hours
when deployed in a field posting or on a visit/STA to a field posting. Team members are
expected to conduct themselves in a professional manner and respect local laws, customs
and MC’s policies, procedures, and values at all times and in all in-country venues.
Fostering a diverse and open workplace is an important part of Mercy Corps’ vision.
Mercy Corps is an Equal Opportunity Employer regardless of background. We are
committed to creating an inclusive environment.
Interested and qualified candidates are requested to submit online applications
Only shortlisted candidates will be contacted.